Digital India ke under eOffice ek aisa platform hai jisse government offices paperless aur transparent ban rahe hain. Mizoram ne is model ko bahut hi safalta ke saath adopt kiya hai aur dusre states ke liye ek role model ban gaya hai.
Mizoram ne eOffice ko kaise implement kiya?
Jab dusre states abhi bhi file movement aur manual approval mein phase hue the, tab Mizoram ne centrally planned strategy banayi. Training programs, IT infrastructure aur staff involvement ke saath is project ko rollout kiya gaya. Result ye hua ki aaj Mizoram ke zyada tar departments 100% paperless work kar rahe hain.
Problem
Traditional file movement slow tha, transparency ki kami thi aur monitoring almost impossible hoti thi. Rural areas mein toh aur bhi jyada delay hota tha.
Solution
eOffice ke implementation ke baad files digitally circulate hone lagi, har step track hone laga aur approval ka process 70% faster ho gaya. Citizens ke liye bhi RTI response aur service delivery transparent ho gayi.
Safalta ke 4 major formula Mizoram ke
- Top-down leadership: State government ne isse priority banaya.
- Continuous training: Staff ko one-on-one aur group sessions diye gaye.
- Infrastructure investment: High speed internet aur secured servers deploy kiye gaye.
- Change management: Employees ko motivate karne ke liye recognition aur rewards diye gaye.
Example: Rural block mein adoption
Lunglei district ke ek block office mein pehle ek file approve karne mein 10–12 din lagte the. eOffice adoption ke baad wahi file sirf 3 din mein approve ho ja rahi hai. Ye hi Mizoram ki success story ko highlight karta hai.
Key Learning for Other States
Mizoram ka formula simple hai: strong leadership, training, proper IT setup aur transparent monitoring. Agar ye steps follow kiye jayein toh har state paperless governance achieve kar sakta hai.
